Welcome to eePhone

Your Trusted Telecommunications Provider for the Chinese Community in Australia

At eePhone, we are committed to delivering high-quality mobile services tailored to the needs of the Australian Chinese community. We operate on the trusted Telstra Wholesale Mobile Network, ensuring extensive coverage, reliable connectivity, and fast mobile data speeds. With unlimited calls and texts to mainland China, Hong Kong and Taiwan, staying in touch with loved ones has never been easier. Whether you’re in the heart of the city or in rural Australia, eePhone keeps you connected—anytime, anywhere

Communication Tower

Trusted
Network

eephone uses the Telstra wholesale network

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Illustration Sim

Great Value
Plans

Packed with features like Data Banking & Gifting, Bill Shock prevention, and International Calls

Easy
Switch

Switching to eephone is simple and easy and you keep your mobile number

Illustration Support

We Speak Chinese

We have a support team who speaks Chinese to support our Chinese customers

Plan Options

SIM
ONLY
Post-Paid Plans
No contracts, month by month plans

SIM + PRODUCT

Post-Paid Plan

SIM + Product Bundle – 12 month contract

Why Choose eePhone?

Reliable Network Coverage

Powered by Telstra’s wholesale network, ensuring strong signal strength across Australia.

Unlimited Calls & Texts

To mainland China, Hong Kong and Taiwan

Stay connected with loved ones without worrying about extra charges.

Chinese-Language Customer Support

Our team of Mandarin and Cantonese-speaking representatives is here to assist you.

Affordable & Flexible Plans

Competitive pricing with generous data, talk, and text options.

Easy Sign-Up & Number Porting

Switch to eePhone hassle-free and keep your existing number.

Device Repayment Plans

Get the latest smartphones and tech gadgets with easy monthly repayments.

Customer Support

We’re here to help! Our Mandarin and Cantonese-speaking support team is available to assist you with:

General
Inquiries

Account Billing

Account & Billing Assistance

Technical Support & Troubleshooting

Number Porting & Activation

Mobile plans for every user

Our highly competitive SIM Only plans will help you get more value for less!

Frequently Asked Questions

eephone uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometers of the Australian landmass when using an external antenna.

Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.

Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.

All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece. 

Offer Terms & Conditions

For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.

Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here

To view the Triple Zero calling & Non-Capable Devices information click here

 

To view the Double Data terms and conditions click here

eephone
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Wechat ID: 0418999299