Get $5 OFF your plan every month for 12 months when you join eePhone.
Available on all plans – offer ends 31 July 2026.
for full terms & conditions of $5 Off Promo click HERE
Was $28 Now $23
(Plan1)
Was $35 Now $30
(Plan3)
Was $47 Now $42
(Plan5)
Was $57 Now $52
(Plan6)
Making the switch is easy. Enjoy Australia’s most reliable network with customer support that speaks your language.
Order a eephone Sim (free standard delivery with our superfast dispatch)
Once you’ve received your SIM, sign in to your eephone account to set it up with your plan and any other add-ons you’re after.
If you’re activating a new number, it should be ready within 10 minutes! Transferring an old number can take up to 4 hours.
All sorted! You’ll be notified by eephone when your new service is all ready to go so that you can get back to browsing!
eephone uses the Telstra Wholesale Mobile Network
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Packed with features like Data Banking & Gifting, Bill Shock prevention and International Calls
Switching to eephone is simple and easy and you keep your mobile number
Chinese Speaking Customer Service with real people to talk to 7 days a week.
The mobile product of eephone uses the Telstra Wholesale Mobile Network, with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. For Predicted coverage details click here:
Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.
Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.
All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here
The download speed is capped at 150Mbps for all plans, except for Plan 1 which is capped at 100Mbps and Plan 7 which is capped at 250Mbps.
This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.
Yes, but only with a 5G-compatible device and in areas with 5G coverage.
Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.
No Hassles all our eephone Plans aren’t contracted – You can cancel your plan at any time. All you need to do is pay all outstanding charges on your account including the plan fee for the month of cancellation. Any included call and data value will be forfeited on termination and cannot be transferred.
With our expert customer service team, we are here for you at eephone, call us on 1300 553 678 or email us at enquiries@eephone.com.au
For support: http://eephone.com.au/contact-us
Need that little extra?, no worries, we have you covered, with the ability to upgrade and downgrade when you need to, terms and conditions apply*
Rate plan changes will take place on your billing cycle, call us on 1300 553 678 prior to the commencement of your billing cycle to ensure we have you covered for your next month.If you move your plan to a higher rate plan, your accumulated data in your Data Bank will be retained. If you move to a lower plan or a plan that does not support the Data Bank facility, any accumulated data in your Data Bank allowance will be forfeited.
Get more value from your mobile plan with Data Banking and Data Gifting.
Data Banking automatically saves your unused included data each month, allowing you to build a Data Bank of up to 500GB for future use.
Data Gifting lets you share up to 50% of your monthly included data allowance with other active eephone Mobile customers. You can make multiple gifts each month, subject to your available included data balance.
Click here for full details, eligibility and Data Gifting rules.
Switching your mobile number to eephone is easy. All you require is your current mobile account number from your current mobile provider if the service is invoiced monthly, or your Date of Birth is registered to your prepaid SIM card provider.
If you’re not too sure, no worries. We are here to help.
You can call us on 1300 553 678 or email us at enquiries@eephone.com.au
Stay in control of your expenses, choose your credit limit and spend controls through http://eephone.com.au/customer-login or via the eephone App. Need to know more call eephone on 1300 553 678
