{"id":3089,"date":"2024-08-13T15:16:15","date_gmt":"2024-08-13T05:16:15","guid":{"rendered":"https:\/\/eephone.dev.slnet.com.au\/?p=3089"},"modified":"2024-10-16T20:19:21","modified_gmt":"2024-10-16T10:19:21","slug":"postpaid-mobile-pricing-table-equipment-payment-plan-offers","status":"publish","type":"post","link":"https:\/\/eephone.com.au\/en_au\/postpaid-mobile-pricing-table-equipment-payment-plan-offers\/","title":{"rendered":"Postpaid Mobile Pricing Table &#8211; (Equipment Payment Plan Offers)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3089\" class=\"elementor elementor-3089\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1720fafc e-flex e-con-boxed e-con e-parent\" data-id=\"1720fafc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce82e9 elementor-widget elementor-widget-text-editor\" data-id=\"0ce82e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><h2><a name=\"_TOC_250031\"><\/a>1\u00a0 ABOUT THIS SECTION<\/h2><ul><li>This is Section 2 of the <em>pricing table <\/em>for the C<em>asphone Mobile<\/em><\/li><\/ul><p>Postpaid Mobile <em>service<\/em>.<\/p><ul><li>This section contains the <em>pricing plans <\/em>that <em>we <\/em>currently offer to new customers for activations after the 1st day of Juy 2024<em>.<\/em><\/li><li>If <em>you <\/em>cannot find the name of <em>your pricing plan <\/em>in this section, <em>you <\/em>should refer to the <em>pricing table <\/em>as they contains <em>pricing plans <\/em>that <em>we <\/em>do not currently offer to new customers. <em>You <\/em>can also call <em>us <\/em>for more information.<\/li><li><em>You <\/em>may also need to refer to the following:<ul><li>Document D of this <em>pricing table <\/em>for general information on the calculation of charges for use of the <em>service <\/em>and other call charges not covered by <em>your pricing plan<\/em>,<\/li><li>Appendix O for a list of countries and the per minute call rate for international calls originating from Australia, and<\/li><li>The <em>Value Added Service Features <\/em>Appendix P for the description and charges the range of <em>value added service features <\/em>available with the <em>service<\/em>.<\/li><\/ul><\/li><li>The meaning of the words printed <em>in italics like this <\/em>is explained in the <em>dictionary<\/em>.<\/li><\/ul><h2>eephone 25 EQUIPMENT PAYMENT PLANS<\/h2><p><strong>\u00a0<\/strong><\/p><h2><a name=\"_TOC_250006\"><\/a>1.1 Eligibility<\/h2><ul><li>The eephone 25 Equipment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 25 Equipment Payment Plans with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the eephone 25 Equipment Payment Plans.<\/p><h2><a name=\"_TOC_250005\"><\/a>1.2 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>1.3 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix A &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 25 Equipment Payment Plan<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2><a name=\"_TOC_250004\"><\/a>1.4 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of eephone 25 Equipment Payment Plans<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 25 Equipment Payment Plan<\/li><\/ul><\/li><\/ul><h2>\u00a0<\/h2><h2>Table 1<\/h2><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table width=\"592\"><tbody><tr><td width=\"308\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"284\"><p><strong>\u00a0<\/strong><\/p><p><strong>eephone 25 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Minimum Monthly Spend<\/strong><\/p><\/td><td width=\"284\"><p>$25.00<\/p><\/td><\/tr><tr><td width=\"308\"><p>Equipment Establishment Fee<\/p><\/td><td width=\"284\"><p>$29<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS and<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"284\"><p>8GB<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>\u00a0<\/strong><\/p><p><strong>Minimum total cost &#8211; including set up fee.<\/strong><\/p><\/td><td width=\"284\"><p><strong>\u00a0<\/strong><\/p><p>$629.00<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"284\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"284\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Standard national MMS \/ Standard national Video MMS<\/strong><\/p><\/td><td width=\"284\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>International Video MMS \u2013 size limited to 300KB\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 $2.50<\/strong><\/p><\/td><td width=\"284\"><p>$2.50<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Standard call rate for 13 Numbers per 60 seconds (not charged for Unlimited^ calls)<br \/>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"284\"><p><strong>\u00a0<\/strong><\/p><p>$0.99<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"284\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"284\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"284\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"308\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"284\"><p>$1.50<\/p><\/td><\/tr><tr><td width=\"308\"><p>International video call rate \/ per 60 sec<\/p><\/td><td width=\"284\"><p>$2.00<\/p><\/td><\/tr><tr><td width=\"308\"><p>Video Flagfall<\/p><\/td><td width=\"284\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"308\"><p>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/p><\/td><td width=\"284\"><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"255\"><p>$2.00<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"255\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"255\"><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"255\">\u00a0<\/td><\/tr><tr><td width=\"376\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"255\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"255\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"255\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"255\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"255\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"255\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"376\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"255\"><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix B \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable.<\/p><p>~ Handset Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><table><tbody><tr><td colspan=\"2\" width=\"548\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"283\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"265\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"283\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"265\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"548\"><p><strong>International Rates* \/min<\/strong><\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix O \u2013 eephone <strong>Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2><a name=\"_TOC_250003\"><\/a>1.5 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Equipment Repayment Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>\u00a0<\/h2><h2>1.6 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the<\/li><\/ul><p><em>minimum term you <\/em>will be required to pay <em>us<\/em>:<\/p><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 4<\/h1><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 25 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2><a name=\"_TOC_250002\"><\/a>1.7 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 25 Equipment Plan will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 5<\/h1><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><\/tbody><\/table><h1>\u00a0<\/h1><h2><a name=\"_TOC_250001\"><\/a>1.8 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone 25 Equipment Plan and must be provided at the time of application for the eephone 25 Equipment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul><h2>\u00a0<\/h2><h2>2 eephone 30 EQUIPMENT REPAYMENT PLANS:<\/h2><p><strong>\u00a0<\/strong><strong style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align); font-size: 1rem;\">\u00a0<\/strong><span style=\"color: inherit; font-family: inherit; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 2rem;\">2.1 Eligibility<\/span><\/p><ul><li>The eephone 30 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 30 Equipment Plans with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the HRO 30 Mobile Handset Plans.<\/p><h2>\u00a0<\/h2><h2>2.2 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>\u00a0<\/h2><h2>2.3 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix P &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 30 Equipment Repayment Plan<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2>\u00a0<\/h2><h2>2.4 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of your eephone 30 Equipment Repayment Plans;<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 30 Equipment Repayment Plans<\/li><\/ul><\/li><\/ul><h2>\u00a0<\/h2><h2>Table 1<\/h2><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"309\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"246\"><p><strong><br \/>eephone 30 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Minimum Monthly Spend<\/strong><\/p><\/td><td width=\"246\"><p>$30.00<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Equipment Establishment Fee<\/strong><\/p><\/td><td width=\"246\"><p>$29.00<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"246\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS and<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"246\"><p>19GB<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>\u00a0<\/strong><\/p><p><strong>Minimum total cost &#8211; including set up fee.<\/strong><\/p><\/td><td width=\"246\"><p><strong>\u00a0<\/strong><\/p><p>$749.00<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"246\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"246\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"246\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"246\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"246\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>\u00a0 Standard national MMS \/ Standard national\u00a0 Video MMS<\/strong><\/p><\/td><td width=\"246\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>International MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"246\"><p>$2.50<\/p><\/td><\/tr><tr><td width=\"309\"><p><strong>International Video MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"246\"><p>$2.50<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Standard call rate for 13 Numbers per 60 seconds (not charged for Unlimited^ calls)<\/strong><\/p><p><strong>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"180\"><p><strong>\u00a0<\/strong><\/p><p>$0.99<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"180\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"180\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"180\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"180\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"180\"><p>$1.50<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"180\"><p>$2.00<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"180\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"180\"><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"180\">\u00a0<\/td><\/tr><tr><td width=\"432\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"180\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"180\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"180\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"180\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"180\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"180\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"432\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"180\"><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable.<\/p><p>~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><table><tbody><tr><td colspan=\"2\" width=\"548\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"283\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"265\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"283\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"265\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"548\"><p><strong>International Rates* \/min<\/strong><\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix I \u2013 <strong>TC Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix B \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2>2.5 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>\u00a0<\/h2><h2>2.6 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the\u00a0<em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">minimum term you <\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">will be required to pay <\/span><em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">:<\/span><\/li><\/ul><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 4<\/h1><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>HRO 30 \u2013 24M Plan Ref: 1184<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2>2.7 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 30 Equipment Repayment Plans will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Equipment Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 5<\/h1><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><\/tbody><\/table><h2>2.8 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone 30 Equipment Plan and must be provided at the time of application for the eephone 30 Equipment Repayment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul><h2>\u00a0<\/h2><h2>3\u00a0 eephone 35 EQUIPMENT REPAYMENT PLAN:<\/h2><p>\u00a0<\/p><h2>3.1\u00a0 Eligibility<\/h2><ul><li>The eephone 35 Equipment Repayment Plan are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 35 Equipment Repayment Plan with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the eephone 35 Equipment Repayment Plan.<\/p><h2>\u00a0<\/h2><h2>3.2\u00a0 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>\u00a0<\/h2><h2>3.3\u00a0 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix P &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 35 Equipment Repayment Plan<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2>\u00a0<\/h2><h2>3.4 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of your eephone 35 Equipment Repayment plan;<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 35 Equipment Repayment Plan<\/li><\/ul><\/li><\/ul><h2>\u00a0<\/h2><h2>Table 1<\/h2><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"319\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 35 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Minimum Monthly Spend<\/strong><\/p><\/td><td width=\"227\"><p>$35.00<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Equipment Establishment Fee<\/strong><\/p><\/td><td width=\"227\"><p>$29<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS and<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"227\"><p>25GB<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Minimum total cost &#8211; including set up fee<\/strong><\/p><\/td><td width=\"227\"><p>$869.00<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"227\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"227\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Standard national MMS \/ Standard national Video MMS<\/strong><\/p><\/td><td width=\"227\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>International MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"227\"><p>$2.50<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>International Video MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"227\"><p>$2.50<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>13 Numbers per 60 sec<\/strong><\/p><p><strong>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"227\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"227\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"227\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"227\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"319\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"227\"><p>$1.50<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"217\"><p>$2.00<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"217\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"217\"><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"217\">\u00a0<\/td><\/tr><tr><td width=\"328\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"217\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"217\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"217\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"217\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"217\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"217\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"328\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"217\"><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td colspan=\"2\" width=\"539\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"258\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"258\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p>International Rates* \/min<\/p><p>International calls that are not part of your monthly call allowance or that are in excess of your monthly call allowance will be charged based on the country called.<\/p><p>The call rates can be found at Appendix I, <a href=\"http:\/\/www.eephone.com.au\/appendix\">www.eephone.com.au\/appendix<\/a><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Special International call inclusions<\/strong><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Unlimited^ calls to the following countries:<\/strong><\/p><p>Bangladesh, Brazil, Canada, China, Colombia, Denmark, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, UK, USA, Vietnam<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>60 minutes of included calls to:<\/strong><\/p><p>Cambodia, Chile, Cyprus, Czechia, Egypt, France, Germany, Indonesia, Italy, Lebanon, Mauritius, Nepal, Nigeria, Pakistan, Philippines, Romania, Spain, Sri Lanka, Taiwan, Turkey<\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix O \u2013 eephone <strong>Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2>3.5 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>\u00a0<\/h2><h2>3.6 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the<\/li><\/ul><p><em>minimum term you <\/em>will be required to pay <em>us<\/em>:<\/p><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><\/ul><ul><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 4<\/h1><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 35 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2>3.7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 35 Equipment Repayment Plan will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>\u00a0<\/h1><h1>Table 5<\/h1><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\">\u00a0<\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><h2>3.8 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone 35 Equipment Payment Plan and must be provided at the time of application for the eephone 35 Equipment Payment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul><h2>4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 eephone 40 EQUIPMENT REPAYMENT PLANS:<\/h2><p><strong>\u00a0<\/strong><\/p><h2>4.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligibility<\/h2><ul><li>The eephone 40 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 40 Equipment Repayment Plans with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the eephone 40 Equipment Repayment PlanP.<\/p><h2>4.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>4.3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix P &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 40 Equipment Repayment Plans<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2>4.4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of your eephone 40 Equipment Repayment Plans;<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 40 Equipment Repayment Plans<\/li><\/ul><\/li><\/ul><h2>Table 1<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"247\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"302\"><p><strong>eephone 40 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>Minimum Monthly Spend \u2013 24 month plan<\/strong><\/p><\/td><td width=\"302\"><p>$40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Equipment Establishment Fee<\/strong><\/p><\/td><td width=\"302\"><p>$29<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS and<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"302\"><p>38GB<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Minimum total cost over 24 months (Not including handset repayments~)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$989<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"302\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard national MMS \/ Standard national Video MMS<\/strong><\/p><\/td><td width=\"302\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International Video MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>13 Numbers per 60 sec<\/strong><\/p><p><strong>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$1.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"302\">\u00a0<\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"302\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable.<\/p><p>~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td colspan=\"2\" width=\"539\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"258\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"258\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p>International Rates* \/min<\/p><p>International calls that are not part of your monthly call allowance or that are in excess of your monthly call allowance will be charged based on the country called.<\/p><p>The call rates can be found at Appendix I, <a href=\"http:\/\/www.eephone.com.au\/appendix\">www.eephone.com.au\/appendix<\/a><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Special International call inclusions<\/strong><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Unlimited^ calls to the following countries:<\/strong><\/p><p>Bangladesh, Brazil, Canada, China, Colombia, Denmark, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, UK, USA, Vietnam<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>120 minutes of included calls to:<\/strong><\/p><p>Cambodia, Chile, Cyprus, Czechia, Egypt, France, Germany, Indonesia, Italy, Lebanon, Mauritius, Nepal, Nigeria, Pakistan, Philippines, Romania, Spain, Sri Lanka, Taiwan, Turkey<\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix O \u2013 eephone <strong>Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2>4.5\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>4.6\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the<\/li><\/ul><p><em>minimum term you <\/em>will be required to pay <em>us<\/em>:<\/p><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><\/ul><ul><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>Table 4<\/h1><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 40 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2>4.7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 40 Equipment Repayment Plans will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>Table 5<\/h1><p>\u00a0<\/p><p><strong>\u00a0<\/strong><\/p><p>\u00a0<\/p><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><h2>4.8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone 40 Equipment Repayment Plan and must be provided at the time of application for the eephone 40 Equipment Repayment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul><h2>5\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 eephone 45 EQUIPMENT REPAYMENT PLAN:<\/h2><p><strong>\u00a0<\/strong><\/p><h2>5.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligibility<\/h2><ul><li>The eephone 45 Equipment Repayment Plan are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 45 Equipment Repayment Plan with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the HRO 45 Mobile Handset Plans.<\/p><h2>5.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>5.3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix P &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 45 Equipment Repayment Plan<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2>5.4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of your eephone 45 Equipment Repayment Plan;<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 45 Equipment Repayment Plan<\/li><\/ul><\/li><\/ul><h2>Table 1<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"247\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"302\"><p><strong>eephone 45 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>Minimum Monthly Spend \u2013 24 month plan<\/strong><\/p><\/td><td width=\"302\"><p>$45<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Equipment Establishment Fee<\/strong><\/p><\/td><td width=\"302\"><p>$29<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS and<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"302\"><p>60GB<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Minimum total cost over 24 months (Not including handset repayments~)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$1109<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"302\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard national MMS \/ Standard national Video MMS<\/strong><\/p><\/td><td width=\"302\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International Video MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>13 Numbers per 60 sec<\/strong><\/p><p><strong>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$1.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"302\">\u00a0<\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"302\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable.<\/p><p>~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td colspan=\"2\" width=\"539\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"258\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"258\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p>International Rates* \/min<\/p><p>International calls that are not part of your monthly call allowance or that are in excess of your monthly call allowance will be charged based on the country called.<\/p><p>The call rates can be found at Appendix I, <a href=\"http:\/\/www.eephone.com.au\/appendix\">www.eephone.com.au\/appendix<\/a><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Special International call inclusions<\/strong><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Unlimited^ calls to the following countries:<\/strong><\/p><p>Bangladesh, Brazil, Canada, China, Colombia, Denmark, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, UK, USA, Vietnam<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>180 minutes of included calls to:<\/strong><\/p><p>Cambodia, Chile, Cyprus, Czechia, Egypt, France, Germany, Indonesia, Italy, Lebanon, Mauritius, Nepal, Nigeria, Pakistan, Philippines, Romania, Spain, Sri Lanka, Taiwan, Turkey<\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix O \u2013 <strong>eephone Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2>5.5\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Equipment Repayment Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>5.6\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the<\/li><\/ul><p><em>minimum term you <\/em>will be required to pay <em>us<\/em>:<\/p><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><\/ul><ul><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>Table 4<\/h1><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 45 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2>5.7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 45 Equipment Repayment Plans will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>Table 5<\/h1><p><strong>\u00a0<\/strong><\/p><p>\u00a0<\/p><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><h2>5.8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone Equipment Repayment Plan and must be provided at the time of application for the eephone Equipment Repayment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul><h2>6\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 eephone 55 EQUIPMENT REPAYMENT PLAN:<\/h2><p><strong>\u00a0<\/strong><\/p><h2>6.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligibility<\/h2><ul><li>The eephone 55 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the <em>service <\/em>on the following terms:<\/li><\/ul><p>If <em>you <\/em>are an existing customer and <em>your <\/em>current agreement for the service is a:<\/p><ul><li><em>non-fixed length agreement<\/em>;<\/li><li><em>a 12 month fixed length agreement in the final month of the minimum term remaining, <\/em>or<\/li><li><em>a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.<\/em><\/li><\/ul><p><em>you <\/em>may only transfer to the eephone 55 Equipment Repayment Plans with <em>our <\/em>prior approval.<\/p><p>When considering whether to approve <em>your <\/em>application to transfer from an existing agreement we will take into account <em>your <\/em>credit history on your existing agreement and undertake <em>our <\/em>standard credit checks for the eephone 55 Equipment Repayment Plans.<\/p><h2>6.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Minimum term<\/h2><p><em>You <\/em>must agree to a <em>fixed length agreement <\/em>with a 24 month <em>minimum term<\/em>.<\/p><h2>6.3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What <em>you <\/em>have to pay <em>us<\/em><\/h2><ul><li>Subject to the following paragraphs <em>you <\/em>must pay <em>us <\/em>for use of the <em>service <\/em>at the rates set out in Section 1 of this <em>pricing table <\/em>and for <em>value added service features <\/em>at the rates set out in Appendix P &#8211; Value Added Service Features<em>.<\/em><\/li><li>Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:<ul><li>eephone 55 Equipment Repayment Plan<\/li><\/ul><\/li><li>Each month <em>you <\/em>must pay:<ul><li>a <em>minimum monthly charge <\/em>(which includes a value of included calls). <em>You <\/em>must pay this <em>minimum monthly charge <\/em>even if <em>you <\/em>do not make calls from the relevant <em>services <\/em>to reach the total value of included value for each <em>service<\/em>;<\/li><li>charges for all non-eligible calls and other services <em>you <\/em>use based on the standard charges for each relevant service as set out in the <em>pricing tables <\/em>for each relevant service;<\/li><li>any <em>equipment charges <\/em>payable for equipment <em>you\u00a0<\/em>have purchased from <em style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">us<\/em><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">;<\/span><\/li><\/ul><\/li><\/ul><ul><li>charges for all eligible <em>calls <\/em>made over the amount of included value for the relevant <em>service <\/em>at the rates set out below or where not set out below, in accordance with the <em>pricing tables <\/em>for the relevant <em>service<\/em>.<\/li><\/ul><ul><li>Any monthly included value that <em>you <\/em>may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.<\/li><\/ul><h2>6.4\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Eligible Calls and Pricing Plans<\/h2><ul><li>Table 1 below indicates whether a particular call type is an \u2018eligible call\u2019 which counts towards the plan and minimum monthly charge of your eephone 55 Equipment Repayment Plans;<\/li><li>Table 2 below contains pricing details of the;<ul><li>eephone 55 Equipment Repayment Plans<\/li><\/ul><\/li><\/ul><h2>Table 1<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"359\"><p><strong>Call Type<\/strong><\/p><\/td><td width=\"195\"><p><strong>Available \/ Eligible Call<\/strong><\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Voice Calls<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Text &#8211; SMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Text \u2013 SMS:<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National MMS<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National Video MMS<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International MMS and Video MMS<\/p><p>To standard overseas mobile numbers<\/p><\/td><td width=\"195\"><p><strong>\u00a0<\/strong><\/p><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International and Satellite Calls^<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>13 Numbers and 1800 Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Telstra Directory Assistance: 1223<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Call Forwarding: To Standard National Numbers<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Customer Service 1300 835 324<\/p><\/td><td width=\"195\"><p>Yes<\/p><\/td><\/tr><tr><td width=\"359\"><p>Standard National &amp; International Video Calls<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>International Roaming<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Mobile Internet content<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>12,19 Numbers<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Premium SMS<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Other special numbers<\/p><p>(e.g. Premium or cost per service numbers)<\/p><p>(This service is not available on eephone Plans)<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Insurance<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Handset Payments<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><tr><td width=\"359\"><p>Calls to national or international GSM mobile services that then divert \/ switch or re-route to an overseas number or premium rated number at no additional charge.<\/p><\/td><td width=\"195\"><p>No<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>Table 2<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"247\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"302\"><p><strong>eephone 55 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>Minimum Monthly Spend \u2013 24 month plan<\/strong><\/p><\/td><td width=\"302\"><p>$55<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Equipment Establishment Fee<\/strong><\/p><\/td><td width=\"302\"><p>$29<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Monthly included value<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><p>Standard National Mobile Calls, SMS<\/p><p>Standard International Mobile SMS<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Monthly included mobile data allowance<\/strong><\/p><\/td><td width=\"302\"><p>100GB<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Minimum total cost over 24 months (Not including handset repayments~)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$1349<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Billing interval(s)<\/strong><\/p><\/td><td width=\"302\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call connection \/ Flagfall per call \u01c2 (excluding Unlimited^ calls)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National call rate per 60 seconds (to standard national mobile and landline)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National SMS^<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International SMS<\/strong><\/p><\/td><td width=\"302\"><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard national MMS \/ Standard national Video MMS<\/strong><\/p><\/td><td width=\"302\"><p>Standard MMS\/Video MMS \u2013 2000 per Bill cycle inclusive of both types then $0.75 per MMS thereafter<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International Video MMS \u2013 size limited to 300KB<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>13 Numbers per 60 sec<\/strong><\/p><p><strong>(excluding eephone Customer Service)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Customer Service Calls 1300 eephone<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$0.00<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>1800 Numbers per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p>$0.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Call Forwarding to Standard National Numbers<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>Unlimited^<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Standard National video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$1.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>International video call rate \/ per 60 sec<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$2.00<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Video Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Excess Data Rate charged per 1GB increments (1GB= 1024MB)<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$10.00 \/ 1GB or part thereof<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Calling Rates \u00a5<\/strong><\/p><\/td><td width=\"302\">\u00a0<\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National Voice Usage<\/strong><\/p><\/td><td width=\"302\"><p>$0.99<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Call connection \/ Flagfall<\/strong><\/p><\/td><td width=\"302\"><p>$0.40<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.25<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard National MMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Standard International SMS<\/strong><\/p><\/td><td width=\"302\"><p>$0.50<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default Telstra Directory Assistance 1223<\/strong><\/p><p>(no flagfall)<\/p><\/td><td width=\"302\"><p>$1.50<\/p><p>per call<\/p><\/td><\/tr><tr><td width=\"247\"><p><strong>Default call forwarding to standard national numbers (plus $0.40 flagfall).<\/strong><\/p><\/td><td width=\"302\"><p><strong>\u00a0<\/strong><\/p><p>$0.99<\/p><\/td><\/tr><\/tbody><\/table><p>\u01c2 Call Connection Fee \/ Flagfall applies to all call types unless specified.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy.<\/p><p>\u00a5 Default rates apply to unlimited usage deemed as unreasonable.<\/p><p>~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.<\/p><p>\u00a0<\/p><h2>Table 3<\/h2><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td colspan=\"2\" width=\"539\"><p><strong>Mobile International^<\/strong><\/p><p>(including calls to Satellite numbers)<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Billing interval (s)<\/strong><\/p><\/td><td width=\"258\"><p>60 secs<\/p><\/td><\/tr><tr><td width=\"280\"><p><strong>Flagfall<\/strong><\/p><\/td><td width=\"258\"><p>$0.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p>International Rates* \/min<\/p><p>International calls that are not part of your monthly call allowance or that are in excess of your monthly call allowance will be charged based on the country called.<\/p><p>The call rates can be found at Appendix I, <a href=\"http:\/\/www.eephone.com.au\/appendix\">www.eephone.com.au\/appendix<\/a><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Special International call inclusions<\/strong><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>Unlimited^ calls to the following countries:<\/strong><\/p><p>Bangladesh, Brazil, Canada, China, Colombia, Denmark, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, UK, USA, Vietnam<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"539\"><p><strong>240 minutes of included calls to:<\/strong><\/p><p>Cambodia, Chile, Cyprus, Czechia, Egypt, France, Germany, Indonesia, Italy, Lebanon, Mauritius, Nepal, Nigeria, Pakistan, Philippines, Romania, Spain, Sri Lanka, Taiwan, Turkey<\/p><\/td><\/tr><\/tbody><\/table><p>* see Appendix O \u2013 <strong>eephone Plan <\/strong>Calling rates for a list of countries and applicable rates.<\/p><p><strong>^ <\/strong>Excludes unreasonable use. See Appendix A \u2013 Fair Use Policy. All rates apply to use from within Australia.<\/p><p>\u00a0<\/p><h2>6.5\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excess Data and Data Speed Controls<\/h2><ul><li>eephone Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).<\/li><li>1GB excess data blocks will be made available once:<ul><li>Your Plan\u2019s included data allowance has been exhausted;<\/li><li>Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.<\/li><\/ul><\/li><li>Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.<\/li><li>There may be a delay between the expiry of the included allowance (and\/or excess data blocks) and the availability of your 1GB excess data block.<\/li><\/ul><h2>6.6\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What happens if the <em>service <\/em>is <em>cancelled <\/em>early \u2013 24 month plans<\/h2><ul><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the<\/li><\/ul><p><em>minimum term you <\/em>will be required to pay <em>us<\/em>:<\/p><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the <em>Early Termination Fee (ETF) <\/em>set out in paragraph (c) below; plus<\/li><\/ul><ul><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan <\/em>(if any); or<\/li><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><\/li><li>If the <em>service <\/em>is <em>cancelled <\/em>before the expiry of the <em>minimum term <\/em>under clause 1(a) or 12.1(b) of the <em>general terms, you <\/em>will be required to pay <em>us:<\/em><ul><li>any usage charges incurred up to, and including, the <em>cancellation date; <\/em>plus<\/li><li>the sum of unpaid <em>equipment charges <\/em>owing on:<ul><li><em>your mobile phone <\/em>under the <em>equipment payment plan<\/em><\/li><\/ul><\/li><\/ul><\/li><\/ul><p>(if any); or<\/p><ul><li>any other equipment finance arrangements provided in the supply of this service<em>.<\/em><\/li><\/ul><ul><li>The <em>Early Termination Fee (ETF)<\/em><ul><li>The <em>ETF <\/em>is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.<\/li><li>The maximum ETF is detailed on Table<\/li><li>The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.<\/li><\/ul><\/li><\/ul><h1>Table 4<\/h1><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td width=\"246\"><p><strong>Plan<\/strong><\/p><\/td><td width=\"227\"><p><strong>eephone 55 Equipment Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Monthly Early Termination Rate~<\/strong><\/p><\/td><td width=\"227\"><p>$25<\/p><\/td><\/tr><tr><td width=\"246\"><p><strong>Maximum Early Termination Fee~<\/strong><\/p><\/td><td width=\"227\"><p>$600<\/p><\/td><\/tr><\/tbody><\/table><p>~ Plus the sum of unpaid equipment charges as per 10.6 (a) above<\/p><p>\u00a0<\/p><h2>6.7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Rate Plan Change Fees<\/h2><ul><li>Rate Plan Changes from the eephone 55 Equipment Repayment plan will incur a fee as set out in Table 5 below:<ul><li>Rate plan changes are subject to eephone<\/li><li>You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.<\/li><li>If you move to another eephone Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6<\/li><\/ul><\/li><\/ul><h1>Table 5<\/h1><p><strong>\u00a0<\/strong><\/p><table><tbody><tr><td colspan=\"2\" rowspan=\"2\" width=\"149\">\u00a0<\/td><td colspan=\"6\" width=\"482\"><p><strong>Destination Plan<\/strong><\/p><\/td><\/tr><tr><td width=\"80\"><p>eephone Plan 1 (EPP)<br \/>$25.00<\/p><\/td><td width=\"80\"><p>eephone Plan 2 (EPP)<br \/>$30.00<\/p><\/td><td width=\"80\"><p>eephone Plan 3 (EPP)<br \/>$35.00<\/p><\/td><td width=\"80\"><p>eephone Plan 4 (EPP)<br \/>$40.00<\/p><\/td><td width=\"80\"><p>eephone Plan 5 (EPP)<br \/>$45.00<\/p><\/td><td width=\"80\"><p>eephone Plan 6 (EPP)<br \/>$55.00<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"149\"><p><strong>Rate Plan change Administration Fee<\/strong><\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><td width=\"80\"><p>$25<\/p><\/td><\/tr><tr><td colspan=\"8\" width=\"631\"><p>Rate Plan Change Maximum charge over 24 months<\/p><p>The Rate Plan change Fee is calculated by taking the charge described in the table below (the maximum charge) divided by 24 multiplied by the remaining contract months.<\/p><\/td><\/tr><tr><td rowspan=\"6\" width=\"28\"><p><strong>Originating Plan<\/strong><\/p><\/td><td width=\"121\"><p><strong>eephone 25 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"5\" width=\"402\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 30 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"4\" width=\"321\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 35 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"3\" width=\"241\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 40 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td colspan=\"2\" width=\"161\"><p><strong>\u00a0<\/strong><\/p><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 45 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$24<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><td width=\"80\"><p>No Charge for Plan upgrade<\/p><\/td><\/tr><tr><td width=\"121\"><p><strong>eephone 55 Equipment Repayment Plan &#8211; 24M<\/strong><\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>$72<\/p><\/td><td width=\"80\"><p><strong>\u00a0<\/strong><\/p><p>N\/A<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><h2>6.8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Automated Payment Method<\/h2><ul><li>An automated Payment method is mandatory for all accounts with services connected to a eephone 55 Equipment Repayment Plan and must be provided at the time of application for the eephone 55 Equipment Repayment Plan<\/li><li>Approved automated payment methods include<ul><li>Bank account Direct Debit<\/li><li>Credit card authority<ul><li>Visa and Mastercard payment is available<\/li><li>A 6% credit card processing fee is applicable to any credit card payment transaction.<\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 1\u00a0 ABOUT THIS SECTION This is Section 2 of the pricing table for the Casphone Mobile Postpaid Mobile service. This section contains the pricing plans that we currently offer to new customers for activations after the 1st day of Juy 2024. If you cannot find the name of your pricing plan in this section, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-3089","post","type-post","status-publish","format-standard","hentry","category-policies"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/3089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/comments?post=3089"}],"version-history":[{"count":31,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/3089\/revisions"}],"predecessor-version":[{"id":5020,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/3089\/revisions\/5020"}],"wp:attachment":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/media?parent=3089"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/categories?post=3089"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/tags?post=3089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}