{"id":2168,"date":"2024-07-26T10:37:07","date_gmt":"2024-07-26T00:37:07","guid":{"rendered":"https:\/\/eephone.dev.slnet.com.au\/?page_id=2168"},"modified":"2026-06-19T16:32:55","modified_gmt":"2026-06-19T06:32:55","slug":"what-is-data-banking-and-gifting-and-how-do-i-gift-data","status":"publish","type":"post","link":"https:\/\/eephone.com.au\/en_au\/what-is-data-banking-and-gifting-and-how-do-i-gift-data\/","title":{"rendered":"Data Banking & Gifting – How it works"},"content":{"rendered":"\t\t
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Data Banking & Gifting - How it works<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Data Banking & Data Gifting<\/h1>\n

Get more value from your mobile plan with Data Banking and Data Gifting.<\/p>\n

What is Data Banking?<\/h2>\n

Data Banking allows you to save your unused included data and use it later when it suits you.<\/p>\n

Any included data you don\u2019t use during your monthly billing cycle is automatically added to your Data Bank instead of being lost.<\/p>\n

For example, if your plan includes 30GB of data each month and you only use 10GB, the remaining 20GB will be added to your Data Bank. When your next month begins, you\u2019ll have your new monthly allowance plus the 20GB stored in your Data Bank available for use.<\/p>\n

You can store up to 1000GB of unused included data in your Data Bank on eligible plans.<\/p>\n

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What is Data Gifting?<\/h2>\n

Data Gifting allows you to share some of your included monthly plan data with another active eephone Mobile customer.<\/p>\n

You can send data gifts through the eephone <\/span>Mobile App or Online Customer Portal, making it easy to help family or friends when they need extra data.<\/p>\n

Data gifts can be made in 1GB, 5GB or 10GB amounts<\/strong>, and you can make multiple gifts throughout the month, provided you remain within the Data Gifting rules.<\/p>\n

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How Much Data Can I Gift?<\/h2>\n

You can gift up to 50% of your plan\u2019s included monthly data allowance<\/strong> each month.<\/p>\n

However, you can never gift more data than you currently have available from your included monthly allowance.<\/p>\n

The maximum amount you can gift is the lower of:<\/p>\n

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  • 50% of your monthly included data allowance; or<\/li>\n
  • Your remaining included monthly data balance.<\/li>\n<\/ul>\n

    You must also have at least 128MB of data remaining<\/strong> after each gift is completed.<\/p>\n

    Example \u2013 30GB Monthly Plan<\/h3>\n

    On a 30GB plan, the maximum amount that can be gifted each month is 15GB<\/strong>.<\/p>\n\n\n\n\n\n\n\n
    Data Used This Month<\/th>\nIncluded Data Remaining<\/th>\nMaximum Available to Gift<\/th>\n<\/tr>\n
    10GB<\/td>\n20GB<\/td>\n15GB<\/td>\n<\/tr>\n
    15GB<\/td>\n15GB<\/td>\n15GB<\/td>\n<\/tr>\n
    20GB<\/td>\n10GB<\/td>\n10GB<\/td>\n<\/tr>\n
    25GB<\/td>\n5GB<\/td>\n5GB<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Examples<\/h3>\n

    \u2713 Gift 10GB to a family member and later gift another 5GB to a friend (total gifted = 15GB)<\/p>\n

    \u2713 Gift 5GB today and another 5GB next week, provided you still have sufficient included data remaining<\/p>\n

    \u2717 Gift more data than you have remaining in your included monthly allowance<\/p>\n

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    What Happens to Gifted Data?<\/h2>\n

    When a customer receives a data gift, the gifted data is immediately added to their service.<\/p>\n

    Gifted Data is Used First<\/h3>\n

    Gifted data is used before the recipient\u2019s included monthly data allowance.<\/p>\n

    This helps preserve more of their included monthly data for later use.<\/p>\n

    Unused Gifted Data is Not Lost<\/h3>\n

    If the recipient does not use all of their gifted data before their next monthly renewal, any unused gifted data will automatically roll into their Data Bank.<\/p>\n

    For example, if a customer receives a 10GB gift and only uses 4GB, the remaining 6GB will be added to their Data Bank at the end of the billing cycle.<\/p>\n

    Gifted Data Cannot Be Re-Gifted<\/h3>\n

    Once data has been gifted and received, it cannot be transferred or gifted to another customer.<\/p>\n

    Gifted data can only be used by the recipient.<\/p>\n

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    Important Data Gifting Rules<\/h2>\n

    Only your current month\u2019s included plan data can be gifted.<\/p>\n

    The following data types cannot be gifted:<\/p>\n

      \n
    • Data stored in your Data Bank<\/li>\n
    • Gifted data received from another customer<\/li>\n
    • Bonus data<\/li>\n
    • Excess Data Bolt-ons<\/li>\n
    • Any other promotional or non-included data allowances<\/li>\n<\/ul>\n

      Data Bank Data Cannot Be Gifted<\/h3>\n

      Data Banking and Data Gifting are separate features.<\/p>\n

      Your Data Bank is reserved for your own future use and automatically becomes available when your included monthly data runs low.<\/p>\n

      Any data stored in your Data Bank cannot be gifted or transferred to another customer.<\/p>\n

      For example, if you\u2019re on a 30GB plan and have 100GB stored in your Data Bank, your gifting limit is still based only on your current month\u2019s included 30GB allowance. The data stored in your Data Bank is available for your own future use but cannot be gifted to another customer.<\/p>\n

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      How Do I Gift Data?<\/h2>\n

      It\u2019s easy. Simply log in to the eephone <\/span>Mobile App or Online Customer Portal and select the Data Gifting option.<\/p>\n

      Both the sender and recipient will receive a notification confirming that the data gift has been successfully completed.<\/p>\n

      Who Can I Gift Data To?<\/h3>\n

      You can gift data to any active eephone <\/span>Mobile customer on an eligible plan that supports Data Gifting.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Data Banking & Gifting – How it works Data Banking & Data Gifting Get more value from your mobile plan with Data Banking and Data Gifting. What is Data Banking? Data Banking allows you to save your unused included data and use it later when it suits you. Any included data you don\u2019t use during […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-2168","post","type-post","status-publish","format-standard","hentry","category-faqs"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/2168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/comments?post=2168"}],"version-history":[{"count":17,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/2168\/revisions"}],"predecessor-version":[{"id":7558,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/2168\/revisions\/7558"}],"wp:attachment":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/media?parent=2168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/categories?post=2168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/tags?post=2168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}