{"id":1944,"date":"2024-07-24T16:36:13","date_gmt":"2024-07-24T06:36:13","guid":{"rendered":"https:\/\/eephone.dev.slnet.com.au\/?page_id=1944"},"modified":"2025-08-14T13:40:35","modified_gmt":"2025-08-14T03:40:35","slug":"fraud-prevention-and-identity-theft-information-policy","status":"publish","type":"post","link":"https:\/\/eephone.com.au\/en_au\/fraud-prevention-and-identity-theft-information-policy\/","title":{"rendered":"Fraud Prevention &amp; Identity Theft Information Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1944\" class=\"elementor elementor-1944\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f539050 e-flex e-con-boxed e-con e-parent\" data-id=\"f539050\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e772510 e-con-full e-flex e-con e-child\" data-id=\"e772510\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7343a6c elementor-widget elementor-widget-heading\" data-id=\"7343a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Fraud Prevention &amp; Identity Theft Information Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d74012 e-flex e-con-boxed e-con e-parent\" data-id=\"4d74012\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3c56ed elementor-widget elementor-widget-text-editor\" data-id=\"e3c56ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fraudulent activity using mobile devices can result in financial loss, negative credit ratings and emotional stress.<\/p>\n<p>eephone take your privacy seriously and we are continually reviewing our systems &amp; processes to ensure we are doing all we can to protect you from any type of fraud activity.<\/p>\n<h2><em>Things to look for:<\/em><\/h2>\n<ul>\n<li>Calls or SMS Pretending to be from a known company you trust &amp; know and ask for your personal details.<\/li>\n<li>Calls or SMS that say you have won a prize \/ Money ~ Disguise their number\/s, to make it look like they\u2019re calling locally (Spoofing)<\/li>\n<li>Recorded messages saying your service is disconnected or to be disconnected and request for a payment<\/li>\n<\/ul>\n<h2><em>What to do:<\/em><\/h2>\n<ul>\n<li>Don\u2019t answer if you don\u2019t know who it is. Let the call go to voicemail first. If the caller leaves a number, check that it matches the one on their website.<\/li>\n<li>Don\u2019t reply or click on any links in text messages<\/li>\n<li>Don\u2019t share your personal details (password, account numbers and other sensitive information) with people or online on any social media platforms<\/li>\n<li>Block callers \u2013 Block numbers that look suspicious<\/li>\n<li>Use a password on your mobile. Create strong passwords\/pins, face recognition and\/or thumb print (depending on the features available on your mobile handset)<\/li>\n<li>Instal Anti-virus on your work \/ home computer<\/li>\n<\/ul>\n<p>Finally, if you think you\u2019ve been scammed or are the victim of identity theft, report it to us immediately on <a href=\"tel:1300835324\">1300<\/a>&nbsp;553 678 and also report it to Scamwatch by going to&nbsp;<a href=\"https:\/\/www.scamwatch.gov.au\/report-a-scam\">https:\/\/www.scamwatch.gov.au\/report-a-scam<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fraud Prevention &amp; Identity Theft Information Policy Fraudulent activity using mobile devices can result in financial loss, negative credit ratings and emotional stress. eephone take your privacy seriously and we are continually reviewing our systems &amp; processes to ensure we are doing all we can to protect you from any type of fraud activity. Things [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[54],"tags":[],"class_list":["post-1944","post","type-post","status-publish","format-standard","hentry","category-policies"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/1944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/comments?post=1944"}],"version-history":[{"count":10,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/1944\/revisions"}],"predecessor-version":[{"id":6962,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/posts\/1944\/revisions\/6962"}],"wp:attachment":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/media?parent=1944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/categories?post=1944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/tags?post=1944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}