{"id":1091,"date":"2024-06-25T14:59:21","date_gmt":"2024-06-25T04:59:21","guid":{"rendered":"https:\/\/eephone.dev.slnet.com.au\/?page_id=1091"},"modified":"2025-04-28T17:24:19","modified_gmt":"2025-04-28T07:24:19","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/eephone.com.au\/en_au\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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General Terms and Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Document<\/th>\n Name<\/th>\n Last Updated<\/th>\n <\/tr>\n
Document D<\/td>\n General Terms & Conditions<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Critical Information Summaries<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Document<\/th>\n Name<\/th>\n Last Updated<\/th>\n <\/tr>\n
Document G<\/td>\n eephone Critical Information Summary - (Sim Only Plans)<\/a><\/td>\n October 2025<\/td>\n <\/tr>\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dictionary<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Document<\/th>\n Name<\/th>\n Last Updated<\/th>\n <\/tr>\n
Document C<\/td>\n eephone Dictionary<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Plan Pricing and Service Plans<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Document<\/th>\n Name<\/th>\n Last Updated<\/th>\n <\/tr>\n
Document A<\/td>\n eephone Postpaid Mobile Service<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Document B<\/td>\n eephone Postpaid Mobile Pricing Table \u2013 (General Terms)<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Document E<\/td>\n eephone Postpaid Mobile Pricing Table - (Current Offers)<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Document<\/th>\n Name<\/th>\n Last Updated<\/th>\n <\/tr>\n
Document A<\/td>\n eephone Postpaid Mobile Service<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Document B<\/td>\n eephone Postpaid Mobile Pricing Table \u2013 (General Terms)<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Document E<\/td>\n eephone Postpaid Mobile Pricing Table - (Current Offers)<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Document F<\/td>\n eephone Postpaid Mobile Pricing Table - (Equipment Payment Plan Offers)<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Appendix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Appendix<\/th>\n Policy<\/th>\n Last Updated<\/th>\n <\/tr>\n
Appendix A<\/td>\n Fair Use Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix B<\/td>\n Financial Hardship Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix C<\/td>\n Complaints Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix D<\/td>\n Usage Notification Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix E<\/td>\n Domestic Violence Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix F<\/td>\n Privacy Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix G<\/td>\n Yearly CPI Increases - Plan Pricing<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix H<\/td>\n Credit Reporting Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix I<\/td>\n Security Bond Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix J<\/td>\n Porting Customers Confirmation Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix K<\/td>\n Managing Your Data Usage Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix L<\/td>\n Port In Protection Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix M<\/td>\n Fraud Prevention & Identity Theft Information Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix N<\/td>\n Returns Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix O<\/td>\n International & Mobile Satellite Calling<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix P<\/td>\n eephone Value Added Services July 2024<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix Q<\/td>\n Product Repayment Plan<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix R<\/td>\n Direct Debit Policy<\/a><\/td>\n July 2024<\/td>\n <\/tr>\n
Appendix S<\/td>\n Appointment of an Authorised Representative or Advocate<\/a><\/td>\n July 2024<\/td>\n\n <\/tr>\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Terms and Conditions General Terms and Conditions Document Name Last Updated Document D General Terms & Conditions July 2024 Critical Information Summaries Dictionary Document Name Last Updated Document C eephone Dictionary July 2024 Plan Pricing and Service Plans Document Name Last Updated Document A eephone Postpaid Mobile Service July 2024 Document B eephone Postpaid Mobile […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1091","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/pages\/1091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/comments?post=1091"}],"version-history":[{"count":88,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/pages\/1091\/revisions"}],"predecessor-version":[{"id":6545,"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/pages\/1091\/revisions\/6545"}],"wp:attachment":[{"href":"https:\/\/eephone.com.au\/en_au\/wp-json\/wp\/v2\/media?parent=1091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}